Beware of This Common Hotel Scam: How to Protect Your Credit Card While Traveling

 


February 18, 2025

There’s nothing like that first moment of relaxation after a long travel day. You’ve checked into your hotel, dropped your bags, and maybe even kicked off your shoes. Then—your room phone rings. The voice on the other end, claiming to be from the front desk, says there’s been an issue with your credit card.

They sound professional. They’re polite. They just need you to verify your card details.

But here’s the problem: It’s a scam. And travelers fall for it more often than you’d think.

Scammers have gotten more sophisticated, targeting guests while they’re tired and unsuspecting. But with a little knowledge, you can outsmart them. Let’s break down how this scam works and, more importantly, how to avoid it.


How the Hotel Phone Scam Works

This scam preys on your trust in hotel staff. Here’s how it usually unfolds:

1️⃣ A scammer calls the hotel, asking for a random room number. They have no idea who you are—they just need someone to pick up.
2️⃣ Your room phone rings. The caller identifies themselves as hotel staff, often sounding professional and reassuring.
3️⃣ They claim there was an issue with your credit card. Maybe the system flagged a problem, or there was a mistake during check-in.
4️⃣ They ask you to “verify” your credit card details. This includes your full number, expiration date, CVV, and billing address.
5️⃣ Thinking it’s legitimate, you hand over your information. And just like that, you’ve given scammers everything they need to start making purchases with your card.
6️⃣ By the time you realize what’s happened, they’ve racked up charges—and it can be a hassle to dispute fraudulent transactions while traveling.

Sounds simple, right? But it’s easy to fall for when you’re exhausted and assume you’re talking to hotel staff. That’s why it’s important to know how to spot the scam before it happens.


How to Protect Yourself from Hotel Scams

Now that you know how it works, here’s how to stay one step ahead:

✔️ Never give credit card info over the phone. Hotels won’t ask for it this way. If there’s a real issue, they’ll ask you to visit the front desk in person.
✔️ Say, “I’ll handle it at the front desk.” If someone calls claiming to be from the hotel, politely decline and say you’ll verify in person. A scammer will usually push back or try to keep you on the line—another red flag.
✔️ Call the front desk yourself. Hang up and call the number given to you at check-in—not the one that just called your room.
✔️ Check your transactions regularly. If you think you may have shared your details with a scammer, contact your bank or credit card company immediately.
✔️ Alert hotel management. Let them know a scammer is targeting guests so they can take action. Some hotels even post warnings to alert future travelers.


Other Hotel Scams to Watch Out For

Unfortunately, this isn’t the only scam targeting travelers. Here are a few others to be aware of:

🔹 Fake Food Delivery Menus – A menu is slipped under your door, advertising a local restaurant. You call, place an order, and give your credit card info… but the restaurant doesn’t exist. Instead, the scammer steals your card details. Always verify with the hotel before ordering.

🔹 Wi-Fi Honeypots – You see a free Wi-Fi network labeled “Hotel Guest Wi-Fi.” It looks official, but it’s actually set up by a hacker to steal your personal data. Only connect to networks verified by the hotel.

🔹 Fake Housekeeping or Maintenance Calls – A scammer calls pretending to be from maintenance, asking when you’ll be out of your room to “fix something.” They’re actually trying to find a time to break in and steal valuables. Confirm with the front desk before letting anyone into your room.


Final Thoughts: Stay Smart, Stay Secure

Scammers are getting more creative, but a little awareness goes a long way. The best defense? Trust your gut. If something feels off, verify it in person.

At Elevating Travel, we believe stress-free travel starts with knowing how to avoid common pitfalls. By staying informed and alert, you can focus on what really matters—enjoying your adventure.

💬 Have you ever encountered a travel scam? Share your experience in the comments below!

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🥄 ½ tsp baking soda
🧂 ½ tsp salt
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